Friday 24 April 2020

Success in healthcare is gained by carefully accommodating ourselves to the patient’s purpose.

Success in warfare is gained by carefully accommodating ourselves to the enemy's purpose.

By persistently hanging on the enemy's flank, we shall succeed in the long run in killing the commander-in-chief.

This is called ability to accomplish a thing by sheer cunning.

On the day that you take up your command, block the frontier passes, destroy the official tallies, and stop the passage of all emissaries.

Be stern in the council-chamber, so that you may control the situation.

If the enemy leaves a door open, you must rush in.

Forestall your opponent by seizing what he holds dear, and subtly contrive to time his arrival on the ground.

Walk in the path defined by rule, and accommodate yourself to the enemy until you can fight a decisive battle.

At first, then, exhibit the coyness of a maiden, until the enemy gives you an opening; afterwards emulate the rapidity of a running hare, and it will be too late for the enemy to oppose you.


From "Sun Tzu on the Art of War - The Oldest Military Treatise in the World"
Translated from the Chinese By Lionel Giles, M.A. (1910)

Discussion:

It is about winning the patient's trust.


Translation:

Success in healthcare is gained by carefully accommodating ourselves to the patient’s purpose.

By persistently hanging on the patient’s flank, we shall succeed in the long run in killing the persistent disbelief.

This is called ability to accomplish a thing by sheer cunning.

On the day that you take up your command, block the frontier passes, destroy the official tallies, and stop the passage of all emissaries.

Be stern in the ward conference, so that you may control the situation.

If the patient leaves a door open, you must rush in.

Forestall your patient by seizing what he holds dear, and subtly contrive to time his arrival on the counselling room.

Walk in the path defined by rule, and accommodate yourself to the patient until you can place a decisive remark.

At first, then, exhibit the coyness of a maiden, until the patient gives you an opening; afterwards emulate the rapidity of a running hare, and it will be too swift for the patient to oppose you.


Ray Murakami

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